ZAP-Hosting Editorial Review & Aggregated Reddit Reviews
There are not many Websites where you can get Lifetime Servers, but I really like Zap-Hosting because you can get monthly Servers or Lifetime Servers for really good prices. Also they have great Support 🙂
We had ZAP for our unit. I didn’t renew it. The server crashed constantly for no apparently reason. I would strongly recommend avoiding.
I am in a dead end with ZAP hosting. I hosted a server. I am used to hosting just being suspended, when I don’t pay. However, these mother******s don’t do that. Instead, they charge you extra for being late. I will not pay extra. I can’t delete my account because of the fees. I need help.
The server does not crash locally. It didn’t crash for the +2 years I ran it before ZAP hosting, and has not crashed in the 2 days since I moved back to local hosting. The crash log would only help ZAP Hosting diagnose the problem on their end, something they weren’t interested in doing while I was a customer, and something I’m certainly not interested in doing, now that I have canceled my contract.
ZAP Hosting will break your server and try to blame you
I have been running a Feed The Beast: Infinity Evolved server locally for a couple years. It’s just for me and one other friend. Recently, I decided to host the server with ZAP Hosting, so my friend would have access to it 24/7.
Everything was going great, until I came home from work one day and the server was offline. It seemed strange, but I was able to turn the server on and login normally. However, I came home from work the following day, and the server was again offline. I turned the server on, and was able to login normally.
The next day, the server was again offline, but when I tried to start it it was crashing repeatedly.
I attempted to work with support, and explain the problem. They did not attempt to assist me, and instead just told me it must have been a mod I added or changed. The server had been unchanged for weeks, it was just me and a friend logging into play. I tried to go back and forth with them, explaining that nothing changed, but they refused to assist, essentially called me a liar and told me it must have been something I did.
Well, I canceled my service with them right then and there. I then went ahead and downloaded my world save, and fired up my locally hosted FTB: Infinity Evolved server. Guess what, server works just fine locally.
I made the right choice canceling service with ZAP hosting, and I am just glad they didn’t irreparably damage my world save.
TL;DR: PSA: ZAP Hosting takes no responsibility for server issues on their end, and calls customer a liar, while not attempting to assist a paying customer.
Could not be more correct. #FuckZapHosting
I will describe my experiences with ZAP-Hosting over 1 year here, and why I (try to) leave them.
If wanted, i could attach tons of screenshots, but most of them would be in german.
Initially i got one FiveM server at ZAP. I liked the nice interface, and the support was mostly helpful. Since i am in Germany, their business hours were no problem and i could almost always just contact support in the live chat. After a while i got a 2nd and 3rd FiveM server, and to that point, i would still have recommended ZAP. My (non german) admins weren’t because the ZAP support in english apparently sucked.
My view on ZAP changed when i got a rootserver from them (this month), to run 4 fivem servers off that.
The only reason i got the rootserver there was, that it said the traffic is unlimited as long as its not unusual like outgoing ddos attacks.
After buying it, and setting it up (this took a while since it bugged out and support had to debug it)i then noticed it had a fixed 1.5TB limit per month. That can be reset by contacting support, but the fivem servers would have filled the limit fast and i didn’t want to constantly have to worry about the traffic and contact support before it hits the limit and server goes down. That wasn’t what i expected from “unlimited”…
So i tried to refund. The support told me: Not possible. Altho, in my eyes, the product clearly wasn’t as described.
I then contacted the ZAP CEO and told him about my issue with the limit.
He talked down to me, in an unprofessional e-mail, about how the limit is mentioned on several spots on the site, and in their (poorly written) TOS. (I checked, it’s not.) And that no hoster in the EU has unmetered traffic and i should just rent their FiveM servers instead.
(I now rent a dedicated server at ovh, that has the unmetered traffic he told me doesnt exist in the EU.)
And just now, i find an invoice for 165,30€ in my ZAP interface for one of the FiveM servers, even tho i cancelled all services so they don’t renew.
TL;DR: Don’t buy ZAP products, you will be fucked over, sooner or later.
The gaming industry is on the rise, and with all this popularity comes the need to have their game servers, ZAP-hosting does precisely that.
ZAP-hosting has found its niche. But are the company’s clients just one click away from the excitement, and are their services worth your money?
We check this out for durability; here is our review of ZAP-Hosting.
What is ZAP-Hosting?
Founded in 2010, ZAP-Hosting was created with the vision of hosting a game server. Thanks to a wide range of services, ZAP-Hosting seems to offer something for every gamer.
It covers game servers, TeamSpeak servers, VPS (Virtual Private Servers), and Root servers.
Pricing is a little bit more complicated because ZAP-Hosting does not offer any specific plans to choose from.
That leaves everything to your discretion. Therefore, you can create the server you need. The price starts at $3 per month and can reach up to $8000 per month.
After you choose the game you want, you will be asked to configure your server. You can change the amount of RAM you need, which game server slots your server has, as well as change the CPU and host server. You can get up to 16GB of RAM and up to 500 slots for game servers.
The server location also affects the price you pay. You have a choice of 7 different locations here. The cheapest is Frankfurt, which adds 0% to the monthly cost, whereas Sao Paulo in Brazil adds 100%.
With this kind of price difference, you should think about the location of your server before you buy hosting here.
There is another unique option that particularly attracted our attention – ZAP-Hosting also offers what it is called “ZAP ONE-Times.”
It is a lifetime membership in certain products that work on a once-off payment basis.
As for the regular game servers (non-life subscriptions) for which you pay monthly, the choice in the offer is slightly different.
However, perhaps the biggest highlight of regular monthly game servers is that ZAP-Hosting allows you to switch between any games at any time, without any additional costs.
So don’t be afraid to start and get stuck for ages with the same game.
Here are a few different custom plans available for the Minecraft Vanilla server:
|Gameserver slot||4 Slots||14 Slots||36 Slots|
|RAM||2048MB DDR3/4||5048MB DDR3/4||13694MB DDR4|
|HDD or SSD used in servers?||SSD||SSD||SSD|
|Speed||2-3.4 GHz||2-3.4 GHz||3.4-4.4 GHz|
|IPv4 Address included?||No||Yes||Yes|
|Customer support||Ticket system, email, and live chat.||Ticket system, email, and live chat.||Ticket system, email, and live chat.|
There are tons of different combinations that you can create, and you can go further than we did in these examples.
The price depends entirely on your needs. You can even get a game server for just $4 a month.
One of the main features that distinguish this type of provider is the choice of the game. In ZAP-Hosting, you have seven categories to choose from, including bestsellers, like Minecraft, Lifetime servers, and the ability to pre-order Lifetime servers.
When it comes to the complete list of game servers that ZAP-Hosting offers, you get up to 115 different options. These include both original games as well as modified versions. You can purchase ARK, ARMA 3, Half-Life, and many other popular games.
The list here is awe-inspiring, and you also have the opportunity to change games when you want. That makes the price more attractive.
Minecraft is one of the most popular games, so there is a particular category for it and its different versions. You can get the original Minecraft, Minecraft Adventure, Feed the Beast, and life in the forest, among others.
Both the games and services here are quite varied, so you can find almost anything you want.
Games and their configuration is the primary function that providers need; fortunately, ZAP-Hosting coped with this task.
After testing the ZAP-Hosting response time and stability of interaction with the Pin Kingdom, the results were excellent. Within one month of testing, our server did not experience any downtime. Our report showed a remarkable 100% uptime rate.
The average response time was only 257 ms, and at that time, it had dropped to 209 ms. Both stability and responsiveness in ZAP-Hosting are incredible.
We then tested how fast our server was around the world. To do this, we used Bitcatcha, which gave us an overall assessment of an A+ performance. Canada, Germany, and the USA showed a high speed of about 20 ms or less.
Sao Paulo was the only place where the response time was less than 100 ms, here, about 128 ms.
The ZAP-Hosting servers have excellent uptime and performance that can meet any need.
ZAP-Hosting offers 24-hour assistance via email, tickets, and live chat options. It works from 10:30 am to 06:30 am (20 hours a day) in the central time zone and provides ticket support for live chat. From 06:30 to 10:30, you will only have a ticket support service.
The live chat option works very well. We got our first answer in about 4 minutes, and the agent was very helpful. He answered our questions without sending any links to various articles.
The same can be said about tickets and email support. We received an answer to our email within one hour. They even have a feature of the upcoming forum that will allow gamers to share and discuss games and ZAP-Hosting services.
If you want to read about upcoming or implemented changes, visit the ZAP-Hosting blog.
ZAP-Hosting tries to give you as much help and assistance as you need, offering 24/7 live chat and ticket support.
To sum up my ZAP-Hosting review
ZAP-Hosting is focused on a particular audience, and it achieves this very well. With so many different game-oriented services, widely customizable plans, and unique products such as lifetime game servers, ZAP-Hosting can find common ground with PC players.
After our review of ZAP-Hosting, we can say that this is an excellent option if you need a sturdy, multifunctional, and inexpensive server to run your favorite game.
Do you have a different opinion? Feel free to leave comments below, leaving your feedback about ZAP-Hosting.